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Dear courier companies...
Sep. 23rd, 2009 04:30 pm...where do you find them????
Your drivers, that is. Some of them are real gems. Did you ever consider writing a manual for them. If I may, I'd like to suggest it looks something like this:
How to deliver goods
1. Load packages in truck and proceed to address of delivery.
- address of delivery means the address written on the package. It doesn't mean approximate address written on the package. For example "Green Hill Road" is not the same as "Old Green Hill Road". Accusing recipient or sender of packages for not writing address correctly when you don't find a number 102 on "Green Hill Road" when you actually had to deliver the package to "Old Green Hill Road nr. 102" is pathetic. Don't do that.
- address of delivery also usually means a house or another building that can be identified as a place where people either live or work. It does not mean an open machine shed in the middle of nowhere nor a stable or simply the end of a road. Now if you, completely incapable of driving to address of delivery, should decide to put the packages in a machine shed in the middle of nowhere, informing someone that you put them there is a good idea. LYING about it, saying that you did deliver to the address of delivery and received a signature confirming the delivery? N.o.t c.l.e.v.e.r. Especially not when recipient missing the packages asks to see said signature.
2. Check if the recipient is present to receive the packages.
- this is usually achieved by going to address of delivery (see above point) and either...okay, now it gets tricky; RING the doorbell or KNOCK on the door. Do not start opening all the stable and garage doors to see if there's somewhere you can just dump the packages - and if you MUST open all these doors, please CLOSE them again...just saying.
In relation to actually announcing your presence; it's for your own good as well. Not only do you get that signature confirming delivery, you also look silly wandering around like that, checking out all buildings except the main one, and the recipient will not have to run around trying to find you while you trespass on his/her property.
Your drivers, that is. Some of them are real gems. Did you ever consider writing a manual for them. If I may, I'd like to suggest it looks something like this:
How to deliver goods
1. Load packages in truck and proceed to address of delivery.
- address of delivery means the address written on the package. It doesn't mean approximate address written on the package. For example "Green Hill Road" is not the same as "Old Green Hill Road". Accusing recipient or sender of packages for not writing address correctly when you don't find a number 102 on "Green Hill Road" when you actually had to deliver the package to "Old Green Hill Road nr. 102" is pathetic. Don't do that.
- address of delivery also usually means a house or another building that can be identified as a place where people either live or work. It does not mean an open machine shed in the middle of nowhere nor a stable or simply the end of a road. Now if you, completely incapable of driving to address of delivery, should decide to put the packages in a machine shed in the middle of nowhere, informing someone that you put them there is a good idea. LYING about it, saying that you did deliver to the address of delivery and received a signature confirming the delivery? N.o.t c.l.e.v.e.r. Especially not when recipient missing the packages asks to see said signature.
2. Check if the recipient is present to receive the packages.
- this is usually achieved by going to address of delivery (see above point) and either...okay, now it gets tricky; RING the doorbell or KNOCK on the door. Do not start opening all the stable and garage doors to see if there's somewhere you can just dump the packages - and if you MUST open all these doors, please CLOSE them again...just saying.
In relation to actually announcing your presence; it's for your own good as well. Not only do you get that signature confirming delivery, you also look silly wandering around like that, checking out all buildings except the main one, and the recipient will not have to run around trying to find you while you trespass on his/her property.
